Aurora Medical Spa – Privacy Policy

Effective Date: June 25, 2025

Our Commitment to Your Privacy

At Aurora Medical Spa, we value your trust and take the privacy of your personal information seriously. This Privacy Policy outlines how we collect, use, protect, and disclose your data in connection with your interactions with us—whether online or in person.

Where This Policy Applies

This Privacy Policy governs information gathered from the following sources:

  • Our main website and affiliated online properties that reference this policy.
  • Communications exchanged via email, SMS, web chat, and similar digital platforms.
  • Visits to our physical spa locations and participation in our service or product offerings.

Please note: This Policy does not apply to information collected through third-party sites, applications, or services that may be linked to our website.

Use Indicates Acceptance

By using our website or engaging with our spa services, you accept the terms of this Privacy Policy. We may update the policy periodically, and your continued use implies your acceptance of any revisions.

Protecting Children’s Privacy

Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect data from minors. If we become aware that we have received information from someone under 16 without parental consent, we will delete it. To report a concern, please email us at info@auroramedicalspa.com.

What We Collect

Information we may gather includes:

  • Personally Identifiable Data (e.g., name, email, phone number, address, birthdate, and password).
  • Demographics or preferences (e.g., gender, favorite location).
  • Purchase and service history.
  • Device and browsing data (e.g., IP address, browser type, cookies).

Information is obtained through:

  • Your direct submissions (forms, bookings, support requests).
  • Automated tools (cookies, beacons, server logs).
  • Public online content (e.g., social media posts or reviews).
  • Verified third-party sources like analytics providers or marketing partners.

Why We Use Your Information

We use your data to enhance your experience and deliver quality services:

  • To personalize and deliver services tailored to you.
  • To manage bookings and confirm transactions.
  • To communicate updates, offers, and promotions.
  • To analyze trends and improve service performance.
  • To manage loyalty programs, surveys, or sweepstakes.
  • To respond to customer support requests.
  • To prevent unauthorized or fraudulent activity.
  • To fulfill legal or regulatory obligations.

When We Share Your Data

Your information may be shared under the following circumstances:

  • With our trusted partners and service vendors.
  • To comply with legal or regulatory obligations.
  • During mergers, acquisitions, or restructuring.
  • To fulfill marketing or communication goals if you haven't opted out.

We may also share aggregated or de-identified data for business analysis or reporting.

Our Use of Third Parties

Certain platforms—such as Google Analytics and Meta Ads—may collect information through our site. These services operate independently under their own privacy terms. Aurora Medical Spa does not control how third parties use collected data.

Cookies & Tracking Tools

We use cookies, pixels, and tracking technologies for user insights and marketing. You can adjust your browser settings to manage or reject cookies. Learn more at www.allaboutcookies.org.

Please note that our site does not respond to browser-based 'Do Not Track' requests at this time.

Text Message Communication

If you opt into SMS communications:

  • We may send you booking confirmations, special offers, or customer updates.
  • We do not share or sell your phone number.
  • You may opt out anytime by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

Your Rights & Privacy Choices

You are entitled to control your personal information:

  • Unsubscribe from promotional emails by contacting privacy@auroramedicalspa.com.
  • Manage cookies via your browser.
  • Limit third-party tracking at www.aboutads.info/choices.

Residents of certain U.S. states may have additional privacy rights, including:

  • The right to access, correct, or delete personal data.
  • The right to opt out of targeted advertising or data sales.
  • The right to request a portable copy of your information.

Safeguarding Your Data

We implement industry-standard security measures to protect your information. While no system is completely secure, we actively monitor and work to maintain the safety of your data.

Please safeguard your login credentials and notify us of any suspected unauthorized use.

Policy Revisions

We may amend this policy from time to time. Updates will be posted on our website, and significant changes will be communicated through appropriate channels.

Contact Aurora Medical Spa

For privacy-related questions, please reach out to us: info@auroramedicalspa.com

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